After placing your order, we’ll ship a free impression kit to your home.

The kit includes:
– Multiple trays in various sizes
– Extra impression material
– Step-by-step instructions
– A prepaid return label

Once we receive your impressions, your custom appliance will be crafted and shipped within 2–7 business days.

You’ll receive a free kit with trays, putty, step-by-step instructions, and a prepaid return label.
Take your impressions at home — retry as many times as needed.
We’ll merge your best results using AI to craft a perfect fit.
Just send it back, and we’ll take care of the rest.

Your custom appliance ship within 2–7 business days after we receive your impressions.

The timeline includes:
• Free impression kit delivery (ships right after you order)
• Time for you to take impressions and send them back
• 2–7 business days for production and shipping after we receive your kit

We’ll keep you updated at each step.

Shipping is 100% free — both ways.
We cover the cost to send you the impression kit and the return label, and we ship your order back to you at no extra charge.

Once your impression kit and appliance are shipped, we’ll email you a tracking link.
You can follow the delivery status at any time until it arrives at your door.

If you don’t receive the tracking email, just text us at +1 (512) 886-0011 — we’ll help right away.

We stand behind our products 100%.
If you’re not satisfied with the fit or feel, we’ll work with you to adjust or remake it — free of charge.
Your comfort and protection are our priority.

If we can’t make it right with adjustments or remakes, you’re eligible for a full refund within 30 days of receiving your appliance.
We want every customer to feel confident and protected — no risk, no hassle.

Our 3D-printed appliances are backed by a 6-month warranty against cracks, breakage, or manufacturing defects.
If something goes wrong, we’ll repair or replace it at no cost.

Absolutely. We use FDA-registered, biocompatible resin — the same class used in medical and dental clinics.